Launch of Muve Analytics - Changing the Face of Care
MUVE Analytics is our internally built application designed to strengthen care through insight. The platform securely pulls data from Birdie and client case notes to help us identify patterns, highlight risks, and understand trends across services in real time. It allows us to move from reactive care to proactive support — ensuring concerns are spotted earlier, actions are tracked clearly, and quality is continuously improved.
MUVE Analytics supports safer services, stronger governance, and more informed decision-making across all entities.
At its core, it exists for one reason:
To help us better serve our people.
Behind every entry in a care note is a real person.
A mood shift.
A missed medication.
A repeated concern.
A subtle change that might otherwise go unnoticed.
MUVE Analytics was built because we believe care should not rely on chance.
Instead of waiting for incidents to escalate, the platform helps us see patterns — safeguarding keywords, medication trends, falls frequency, behavioural shifts, service delivery gaps — and flags them for review. It gives our managers and quality teams clearer visibility and earlier opportunities to intervene.
It does not replace human judgement.
It strengthens it.
By pulling live data from Birdie and structured case notes, MUVE Analytics creates a connected view of our services — turning information into insight and insight into action.
The result is:
Faster identification of risk
Improved safeguarding oversight
Stronger compliance evidence
More confident leadership decisions
Better outcomes for the people we support
Most importantly, it allows us to care with intention.
Because when we understand the story behind the data, we can serve our people better — not just efficiently, but compassionately.